Researching

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Mind Your Qs

The best way to get an answer is to ask a question. But, the trick is to ask the right questions to get the answers you’re seeking.

18Jul2008 | Jessica Helinski | 0 comments | Continued
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Finding Middle Ground

“A great client is translator, protector, advocate, therapist.”
This quote is from an article on AdAge.com, “Making Sense of Cultural Dissonance,” by Jennifer Patterson. Succinct and spot-on, Patterson’s vision of the ideal client is something agencies hope for, but not too often find. Realistically, a client may fill just one of the roles mentioned above, or […]

28May2008 | Jessica Helinski | 3 comments | Continued
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Respect Their Space

In my last post, I discussed the importance of observing your client or prospect’s office.

14May2008 | Jessica Helinski | 0 comments | Continued
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Scope Out Their Space

Not all meetings take place in boardrooms.

8May2008 | Jessica Helinski | 1 comment | Continued
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Too Much Excellence?

It’s no secret that client retention is important.

2May2008 | Jessica Helinski | 0 comments | Continued